Use the MyIllumina customer dashboard to view instrument yield, Reads PF, and Q30 data as trends over time

02/18/20


Illumina has enhanced your MyIllumina customer dashboard so you can now compare instrument run data over time. After a few simple connection steps, view data for each of your Illumina sequencing instruments. Opting into the Illumina Proactive instrument performance service from your instrument allows you to view performance data in your MyIllumina dashboard once you initiate a sequencing run.

Key features:

  • Run Metrics
  • Instrument Performance Comparisons
  • Product Usage
  • Data Export

The instrument run metrics available to you include yield, Q30, and more. Data are plotted in graphical chart format to display trends over the specified time period. Hover over any data point to get details.

Frequently Asked Questions:

How long does it take to connect my instrument?

It takes 60 seconds or less to opt in to Illumina Proactive using the instrument control software. From Settings, select “Send Instrument Performance Data to Illumina” prior to starting a run.

Where do I go to see instrument trends?

Log onto my.illumina.com and enter your customer number. Locate the Instrument Management widget on the dashboard. Select the tab for “Compare and Trend” and use the dropdown menus to edit instruments, products, and other settings.

Can I export the data?

You can export the data to meet reporting requirements or to optimize your lab’s performance. Export metrics for all or select instruments to a .csv file.

What does it cost?

There is no charge. Illumina provides Proactive instrument monitoring as a complimentary service.

Is Proactive secure?

Data is encrypted at rest and in transit. Illumina Proactive leverages only instrument performance information. No genomic data, Personal Health (PHI), or Personal Identifying Information (PII) is collected as part of this service.

 

Additional information

Overview of Proactive Instrument Performance Service: An overview of the service with links to detailed descriptions for changing instrument control software settings on various instruments.

Illumina Proactive Frequently Asked Questions: This PDF offers a thorough description of the service including answers to questions that lab managers and IT teams may have.

Discover the Benefits of Illumina Proactive: This 10-minute video describes how the service facilitates early detection of failure risks and faster, more accurate troubleshooting of runs.

 

If you have any other questions, reach out to your local FAS/FSE or email techsupport@illumina.com.