Privacy & Security

About Instrument Performance Data & Privacy

The BaseSpace Sequence Hub connection options Run Monitoring and Storage, Run Monitoring Only, and Instrument Performance Data Only turn on a monitoring service that sends instrument performance data to Illumina. These data help Illumina troubleshoot more easily and detect potential failure modes, enabling proactive maintenance and maximizing instrument uptime.

Please note that this service:

  • Requires that the instrument be connected to a network with internet access.
  • Does not send sequencing data unless Run Monitoring and Storage is selected.
  • Is turned on by default and requires selecting None to opt out.

For more information, see the Illumina Proactive Technical Note.