NextSeq 550 System Support


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Custom Protocol Selector

Generate end-to-end documentation tailored to your experiment.

Library Prep and Array Kit Selector

Determine the best kit for your project type, starting material, and method or application.

Sequencing Coverage Calculator

Determine reagents and sequencing runs for your desired coverage.


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Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.

Featured Training
NextSeq: How to Start a Run

Demo of how to prepare the reagent cartridge and start a sequencing run using NextSeq Control Software (NCS).

Sequencing Considerations for Low Diversity Libraries

Visualizing base diversity in Sequencing Analysis Viewer (SAV) and strategies to optimize low diversity sequencing data.

Discover the Benefits of Illumina Proactive

Learn the benefits of Illumina Proactive, a service in which instrument performance data are sent to Illumina to enable proactive maintenance.